Citect SCADA

Customer voice & ideas portal

Web Content Bug/Enhancement: Usernames with special characters cannot be saved

Description:
We have discovered an issue in your web interface where user accounts cannot be saved if the username contains special characters (for example: å, ä, ö, é, -, _, etc.).

This is a limitation for us, since our naming standards and many real user names include such characters. Today, the system either rejects the username or fails to store it correctly.

  • Guest
  • Dec 10 2025
  • Submitted
Idea business value

Time savings:
Operators and administrators save time by not having to repeatedly enter their login credentials.

Increased efficiency:
Fewer interruptions in the workflow lead to smoother operations and faster access to critical system functions.

Improved user experience:
A system that remembers the user feels more modern and user-friendly, reducing frustration and repetitive tasks.

Idea priority 4 – Important to my company
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